Warehouse Office Coordinator

job purpose.

To lead in an organized, efficient, and timely manner the administrative responsibilities and hands-on support for shipping, receiving, and warehousing of materials and products.

responsibilities and duties.

1)  Customer Service and Administrative Support

• Serve as liaison between the warehouse and other parties
• Manage incoming calls, emails and correspondence related to warehouse operations.
• Collaborate with internal and external parties as necessary to meet customer requirements while focusing on fostering positive and cohesive relationships.
• Communicate effectively to ensure smooth workflow.
• Resolve any issues or discrepancies promptly.
• Prepare reports and other documents as requested.

2)  Order Processing

• Effectively process orders and accurately create shipping documents.
• Assist with monitoring and tracking shipments.
• Assist with resolving shipping discrepancies.
• Assist with inbounding receiving as needed.
• Collaborate with freight partners to assist with coordinating delivery and scheduling delivery appointments.
• Assist with updating shipping database.

3) Inventory Management

• Update inventory records as needed in WMS.
• Coordinate with warehouse staff to ensure accurate stock levels.
• Help coordinate movement of product between manufacturing and the warehouse. Assist in conducting periodic inventory counts and audits.

4) Safety and Compliance

• Assist with maintaining safety protocols and compliance with warehouse policies.
• Ensure that all paperwork and documentation meet regulatory and customer requirements.
• Support training efforts related to safety procedures and warehouse operations.
• Assist with maintaining warehouse cleanliness.
• Perform any other duties as deemed necessary by company management.
• Execute the responsibilities of this position in a lawful and ethical manner.